Right of Revocation for Services
Right of Revocation for Consumers

(A “consumer” is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business, or profession.)

Instructions for Revocation

Right of Revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day the contract is concluded.

To exercise your right of revocation, you must inform us (Kilo IoT GmbH, Mariendorfer Damm 1, 12099 Berlin, Germany, E-Mail: info@kiloiot.de) by means of a clear declaration (e.g., a letter sent by post or an e-mail) of your decision to revoke this contract. You may use the attached model revocation form, which is not mandatory.

To meet the revocation deadline, it is sufficient that you send your notification concerning the exercise of the right of revocation before the revocation period has expired.

Consequences of Revocation

If you revoke this contract, we shall reimburse you for all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive your notice of revocation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction unless explicitly agreed otherwise with you; under no circumstances will you be charged any fees for this reimbursement.

If you requested that the services should begin during the revocation period, you must pay us a reasonable amount corresponding to the portion of the services already provided up to the point in time at which you notify us of your revocation of this contract in relation to the total scope of the services agreed in the contract.

Expiry of the Right of Revocation

The right of revocation expires in the case of a contract for the provision of services if the service has been fully performed and the performance began only after you gave your express consent and at the same time confirmed your understanding that you lose your right of revocation once the contract has been fully fulfilled by us.

The right of revocation does not apply to contracts for the provision of services related to leisure activities if the contract provides for a specific date or period for the provision of such services.

Please note that you can only exercise the right of revocation if you are a consumer within the meaning of § 13 of the German Civil Code (BGB).

If you need further information or the model revocation form, please contact us at info@kiloiot.de